Job Description

THE PERSON

We’re looking for a Training Specialist who can thrive in a creative and entrepreneurial environment. This role develops new training materials and programs — including new hire training, management training, new store openings, and ongoing team member development — and assists in the coordination and deployment of store training programs. The Training Specialist will help us build an engaging environment of continuous growth and development, bringing innovative thinking, creativity, and energy. This role will play an integral part in the organization and its growth and success!

Our ideal Training Specialist is:

• Communicative — You are a successful and enthusiastic communicator who writes articulately and clearly. Training can only be as good as it can be effectively communicated to others.
• Collaborative — You are a team player who works well with others and inspires input and effort from teammates. You can effectively represent the company throughout the entire organization. You embrace receiving and providing feedback in a rigorous editorial process that prioritizes achieving the strongest possible outcome. You own your responsibilities and can hold others accountable to theirs. 
• Organized — You’re able to coordinate multiple in-flight projects simultaneously, balancing priorities to deliver results and meet the needs of the business.
• Detailed-Oriented — You see things through to completion, never letting small details slip through the cracks.
• Adaptable — You are flexible, resourceful, and can wear many hats. You are always looking for ways to improve and can look at the business with a critical eye. You are timely, proactive, and always follow through.
• Curious — You constantly seek gaps and opportunities for improvement, unafraid to learn more and push for what’s best for the organization and the team.

Responsibilities

Our Training Specialist will report to our home office in Columbus, Ohio and will be responsible for developing training content for the organization. This position reports to the Manager of Training & Development. The job responsibilities include:

• Create and implement a wide range of training materials, including guides, handbooks, presentations, e-learning resources, and multimedia visuals.
• Collaborate with internal team members across stores and departments to create and assemble appropriate content and delivery for brand-specific training.
• Support the research and documentation of policies, training, strategic planning and other developmental initiatives.
• Support location managers to implement training programs and hold them accountable for requirements and deadlines.
• Evaluate the effectiveness of training programs to determine future revisions, improvements, and training needs.
• Support the management of our learning management system that includes course scheduling, enrollment, attendance tracking, reporting, content management and leadership development.
• Assist with the design and execution of training programs for new store openings.

QUALIFICATIONS

Required

• Bachelor’s degree, in education, training, human resources, business, or a related field preferred.
• 3+ years’ experience as an Instructional Designer, Training Content Writer, Training Coordinator, or similar role.
• Experience with various methods of training, including written materials, digital learning resources, in-person training, on-the-job coaching, and mentorship programs.
• Excellent communication skills, both written and verbal.
• Exceptional organizational and time management skills with the ability to handle multiple assignments across many locations.
• Problem-solving skills and attention to detail.
• Proficiency in MS Office and Google Suite software.
• Familiarity with traditional and modern training methods and techniques, including instructional design theory and implementation.
• Ability to occasionally travel to support in-person training initiatives and new store openings.

Desired

• Knowledgeable about learning management systems and e-learning platforms.
• Experience producing mixed media content, such as e-learning modules (especially Articulate 360), graphics, video and audio.
• Experience in the hospitality or service industries.
• Fluent in Spanish.

THE COMPANY – Rise Brands

Established in 2013 and based out of Columbus, Ohio, Rise Brands is a highly collaborative organization with clearly defined core values. We develop edgy, immersive consumer engagements and bring them to life through unique brand experiences, such as 16-Bit Bar and Arcade, Pins Mechanical Company, and No Soliciting, a members-only speak-easy club. Our organization offers:

• Personal and professional growth
• Opportunities with new brands and locations
• Focused leadership and growth plan
• Opportunities within the company due to explosive growth
• Casual dress: Jeans, t-shirts, and sneakers encouraged!

WHY Rise Brands?

Rise Brands is full of diverse, cool people! As the Training Specialist, you have an opportunity to be your true, authentic self with the chance to help build and advance exciting new brands for years to come.

Benefits: Med/Dental/Vision, company paid Life policy, company paid STD/LTD, voluntary life AD&D for employee, spouse and children. Paid Time Off, 401(k) with match after eligibility requirements are met to enter the plan.

Our Core Values are:

• Authentic + Fun
• Focused + Deliberate
• Engaged + Creative
• Passionate + Thoughtful

If you want the opportunity to be a part of our growing company, apply to Rise Brands today!

At its inception, Rise was built around creativity. It flows through everything we do – from the grandest visions to the smallest details that sometimes go unseen. At Rise, we bring people together to inspire fun in spaces built to thoroughly entertain our guests. Most importantly, our team develops brands we enjoy and take great pride in everyday.

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