Support Engineer Level I Job at Edutek, Ltd., White Plains, NY

a2s1UWo2Rk1PQ2REVVV4TmVHSWVHMWpFSmc9PQ==
  • Edutek, Ltd.
  • White Plains, NY

Job Description

Job Description

Job Description

Support Engineer- Level 1

Fully On-site, Monday through Friday in Westchester County

Salary Range: $45,000-$55,000

Certifications - A+, Google IT Support, MCSP, CLA, ITTL Foundation or equivalent experience

Essential Job Functions

  • Provide first-level technical support to end-users by promptly responding to their inquiries, troubleshooting problems, providing instructions, and resolving issues related to hardware, software, connectivity, remote access, and other IT systems.

  • Answer all Helpdesk support requests providing excellent customer service and prompt technical assistance.

  • Work closely with senior IT team members and vendors to provide support and maintenance of all applications.

  • Install, modify, upgrade and repair IT hardware and software as needed.

  • Assist with creating, updating, and publishing instructional documents.

  • Excellent attention to detail with the ability to multi-task.

  • Must have the ability to work as part of a team, as well as independently.

  • Analyze and solve technical problems by using problem-solving skills.

  • Assist with managing and maintaining all hardware inventory.

Required Skill Set:

Job Tags

Monday to Friday,

Similar Jobs

Money Fit by DRS

Junior Financial Planning & Analysis (FP&A) Analyst Job at Money Fit by DRS

 ...or higher education institution, while enjoying exceptional customer service and support. The Junior FP&A Analyst will play a crucial role in supporting our financial planning, budgeting, and analysis operations. This entry-level position is designed for an ambitious... 

Floor Coverings International of Quakertown

In Home Sales Consultant Flooring and Design Job at Floor Coverings International of Quakertown

 ...Company car Competitive salary Flexible schedule Paid time off Training & development Position: In Home Sales Associate for Flooring and Design Seeking: Top Notch Sales person Are you looking for flexible hours, strong base pay with the ability to... 

Wages & Sons Funeral Home

Administrative Assistant 5 Job at Wages & Sons Funeral Home

 ...Job Description Job Description Greeting Families that come in for funeral arrangements and/or picking up death certificates or urns. Filing death certificates using the state system. This involves getting in contact with doctor's offices, hospices, hospitals and medical... 

AMN Healthcare Allied

Travel Cath Lab Technologist - $2,883-3,321 per week Job at AMN Healthcare Allied

 ...AMN Healthcare Allied is seeking a travel Cath Lab Technologist for a travel job in IOWA CITY, Iowa. Job Description & Requirements...  ...the Iowa Writer's Workshop being one of the nation's premier creative writing programs. Sports fans will no doubt want to attend Hawkeyes... 

US Foods, Inc.

Non CDL Driver Job at US Foods, Inc.

 ...We are looking for Non-CDL Drivers who relish the chance to push their potential, grow and reap the rewards of joining the US FOODS family. Our Non-CDL Drivers start at $22.20 per hour . We help YOU make it! US FOODS is one of the largest food distributors...