Job Description

The Portfolio Delivery and Management Office (PDMO) is committed to executing projects and driving operational efficiency within Health Markets. We achieve this through a unified portfolio approach and the implementation of structured management strategies.

We are a team of Project and Program Managers who work across our organization to provide strategic, innovational and transformational change for our analytical and digital tools. You will be working alongside subject matter experts in Health Information Technology. We collaborate globally to work cross-functionally to ensure flawless and robust enhancements and refinements. We deliver a variety of successful technology projects that create value and provide inspired solutions for our customers and business. We operate at the crossroads of strategy, execution, and delivery and need someone who enjoys a good challenge and is excited about helping take our organization to the next level.

About the Role

We are looking for a Senior Project Manager-Technology Program Manager with experience in the health and education sector to lead and coordinate innovation programs/projects that improve the quality of life of people and/or learning experiences. The ideal candidate will have a strategic vision, ability to manage multidisciplinary teams, communication and negotiation skills, and technical knowledge in agile methodologies, software product development and budget management.

As a Senior Project Manager-Technology Program Manager, you will define, plan, and deliver complex programs/projects that require cross-functional collaboration and management of inter-dependencies between a group of projects and/or related activities within the constraint of scope, quality, time, and budget. This includes the management of a group of matrixed employees and contractors that serve on the program/projects to deliver solutions for the business.

As a member of this team, you will manage product development, project implementation, go-to-market, obtain requirements, evaluate, and determine the objectives, goals, and scope of multiple complex projects and overcome barriers. You will be responsible for networking across organizations to drive initiatives, strategies, issue resolutions, and alignment. This includes creating, monitoring, and providing ongoing communications to appropriate stakeholders while coaching and facilitating the effectiveness of a team by growing their capabilities to organize, manage, and make decisions. You will also identify risk areas and provide alternative strategies to leadership that addresses concerns as well as manage interdependencies or dependencies between projects or programs in addition to managing project/program process documentation. You should be a self-starter who will and dig in, working with limited supervision.

Requirements

• Possess extensive project delivery skills — accurate project planning, delivers to milestone dates, manages resources effectively, communicates status effectively, manages risks, and can juggle multiple activities at once to accomplish goals.
• Current experience in the Health Markets or any Educational business vertical
• Ability to partner with other project stakeholders to resolve issues and to mitigate project impacts.
• Highly adaptable to changing needs within the organization — adapts to rapidly changing priorities.
• Possess a deep understanding of Agile process. Have a thorough understanding process improvement
• Possess a proven track record in Data Analysis. Possess an advanced understanding of resource allocation.
• Experience coordinating teamwork flow in a fast-paced, deadline-driven environment.
• Experience partnering with other project stakeholders to resolve issues and to mitigate project impacts. Have a results-oriented outlook with the ability to prioritize and deliver key initiatives.
• Experience collaborating with others in IT management roles to deliver shared results. Detail-oriented and the ability to handle multiple concurrent projects and priorities.

Accountabilities:

• Planning, executing and supervising the assigned complex programs/projects, ensuring compliance with the objectives, deadlines, and quality standards.
• Managing the scope, risks, changes, and incidents that may arise during the program/project life cycle.
• Coordinating and motivating the work team, assigning tasks, resolving conflicts, and evaluating performance.
• Communicating effectively with clients, suppliers, partners, and internal and external stakeholders, maintaining a fluid and professional relationship.
• Preparing regular reports on the program/project status, the results obtained, and the lessons learned. Perform data analysis relevant to project tasks. Identifying opportunities for continuous improvement and innovation in processes, methodologies, and proposed solutions.
• Working with the Executive Sponsor and Business Owner of a program/project, and other management as required, to achieve the program/project objectives. Working with business and technical team(s) to drive out the program/project strategy and approach. Organize, plan, and maintain the program roadmap consisting of cross-functional activities/projects.
• Working with business and technical organizations to assemble project teams and resource allocation for project, program, and/or portfolio. Lead Project and/or Program team in the development and maintenance of comprehensive plans for a defined

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