Job Description
Job Requirements
Must have
BA Experience
Cloud - preferred AWS
Long term care population or complex eligibility systems
JIRA
Responsibilities:
- Act as liaison between business users, the development group, and Cloud Vendors to gather and document Scope, Use Cases, and Functional Requirements.
- Prepare, manage and communicate project plans and coordinate project activities with team members as required.
- Create and maintain required Unified Process artifacts for the approved SDLC process. Submit the artifacts for review, distribution, and business approvals.
- Participate in the preparation/execution of test plans and/or test criteria.
- Prepare or administer the preparation of implementation plans, user guides, and/or documentation as required.
- Facilitate interactions with other IT areas and business units, both internal and external.
- Serve as liaison between development groups and Infrastructure Teams.
- Serve as Project Manager, as required, for simple projects and report projects and task status to senior management.
- Diagnose and resolve system performance problems identified by Production Control, users, or management.
- Communicate effectively with business users and managers. Ensure project documentation, plans, and scheduling comply with agency initiatives and priorities.
- Identify, communicate, and facilitate a resolution to any production support, user requests, or triaged Helpdesk tickets.
- Monitor and measure the success of implemented solutions in the Production environment.
- Participate in release meetings for maintenance and development projects, ensuring all platform requirements are met.
- Work closely with QA to resolve any issues prior to the release date.
- Identify risks, potential scope creeps and escalating issues to the client and management.
- Create Unit test results in accordance with process Scope and Business requirements.
- Ensure testing validates the quality, reliability, and completeness of business services deployed on the new platform.
Preferred Qualifications:
- Knowledge of the principles of software development using the approved SDLC.
- Proficient knowledge of Jira, Long Term Care Population, Complex eligibility systems, and Unified processes.
- Proficiency in Microsoft 365, Excel, Word, PowerPoint, Access, and Visio.
- Knowledge of methods and techniques of computer systems analysis, design, technical terminology, codes, and standard abbreviations.
- Experience with one or more of the following: data structures, application programming, database development, or relational database theory and technology.
- Ability to prepare flow charts, diagrams, and Use Cases.
- Deliver oral and written instructions in a precise, understandable manner.
- Prepare required deliverables in accordance with established procedures.
- Strong organizational skills with the ability to maintain accurate records and status reporting.
- Ability to understand and apply the policies, procedures, specifications, standards, and guidelines governing assigned unit activities.
- Knowledge of MA HIX or other State Health Exchange.
- Ability to work with multiple vendors.
- Strong organizational skills, problem-solving aptitude, and attention to detail.
- Ability to work well with others in a fast fast-paced, dynamic environment.
- Strong initiative and ability to manage multiple projects, as well as strong follow-through skills.
- Must be able to work collaboratively, collegially, and cooperatively with others in an environment where deliverables are potentially dependent on the output of others.
Education and Certifications:
- Bachelor's degree in computer science, Information Systems, Business Administration, or a related field.
- Minimum of (3) three years of extensive experience with project management as a Senior Business Analyst of a large-scale application.
- Minimum of (3) years of experience in working in all phases of the Software Development Life Cycle (SDLC), including postproduction verification.
- Prior Government or healthcare experience desired.
Regards
Jaya Kushwaha
Associate Manager | Recruitment
Email:
[email protected]
Work Phone: 614-495-9222*676
USG Inc. United Software Group
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