Senior Business Analyst Job at United Software Group, Quincy, MA

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  • United Software Group
  • Quincy, MA

Job Description

Job Requirements Must have BA Experience Cloud - preferred AWS Long term care population or complex eligibility systems JIRA Responsibilities:

  • Act as liaison between business users, the development group, and Cloud Vendors to gather and document Scope, Use Cases, and Functional Requirements.
  • Prepare, manage and communicate project plans and coordinate project activities with team members as required.
  • Create and maintain required Unified Process artifacts for the approved SDLC process. Submit the artifacts for review, distribution, and business approvals.
  • Participate in the preparation/execution of test plans and/or test criteria.
  • Prepare or administer the preparation of implementation plans, user guides, and/or documentation as required.
  • Facilitate interactions with other IT areas and business units, both internal and external.
  • Serve as liaison between development groups and Infrastructure Teams.
  • Serve as Project Manager, as required, for simple projects and report projects and task status to senior management.
  • Diagnose and resolve system performance problems identified by Production Control, users, or management.
  • Communicate effectively with business users and managers. Ensure project documentation, plans, and scheduling comply with agency initiatives and priorities.
  • Identify, communicate, and facilitate a resolution to any production support, user requests, or triaged Helpdesk tickets.
  • Monitor and measure the success of implemented solutions in the Production environment.
  • Participate in release meetings for maintenance and development projects, ensuring all platform requirements are met.
  • Work closely with QA to resolve any issues prior to the release date.
  • Identify risks, potential scope creeps and escalating issues to the client and management.
  • Create Unit test results in accordance with process Scope and Business requirements.
  • Ensure testing validates the quality, reliability, and completeness of business services deployed on the new platform.
Preferred Qualifications:
  • Knowledge of the principles of software development using the approved SDLC.
  • Proficient knowledge of Jira, Long Term Care Population, Complex eligibility systems, and Unified processes.
  • Proficiency in Microsoft 365, Excel, Word, PowerPoint, Access, and Visio.
  • Knowledge of methods and techniques of computer systems analysis, design, technical terminology, codes, and standard abbreviations.
  • Experience with one or more of the following: data structures, application programming, database development, or relational database theory and technology.
  • Ability to prepare flow charts, diagrams, and Use Cases.
  • Deliver oral and written instructions in a precise, understandable manner.
  • Prepare required deliverables in accordance with established procedures.
  • Strong organizational skills with the ability to maintain accurate records and status reporting.
  • Ability to understand and apply the policies, procedures, specifications, standards, and guidelines governing assigned unit activities.
  • Knowledge of MA HIX or other State Health Exchange.
  • Ability to work with multiple vendors.
  • Strong organizational skills, problem-solving aptitude, and attention to detail.
  • Ability to work well with others in a fast fast-paced, dynamic environment.
  • Strong initiative and ability to manage multiple projects, as well as strong follow-through skills.
  • Must be able to work collaboratively, collegially, and cooperatively with others in an environment where deliverables are potentially dependent on the output of others.
Education and Certifications:
  • Bachelor's degree in computer science, Information Systems, Business Administration, or a related field.
  • Minimum of (3) three years of extensive experience with project management as a Senior Business Analyst of a large-scale application.
  • Minimum of (3) years of experience in working in all phases of the Software Development Life Cycle (SDLC), including postproduction verification.
  • Prior Government or healthcare experience desired.
Regards Jaya Kushwaha Associate Manager | Recruitment Email: [email protected] Work Phone: 614-495-9222*676 USG Inc. United Software Group

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