Remote Live chat specialist Job at nexuswifi, West Chester, PA

a1U5UmphZEdQeVJLVkU5RWVHMFFHVm5CSnc9PQ==
  • nexuswifi
  • West Chester, PA

Job Description

We are seeking a talented Remote Live Chat Specialist to join our Customer Support team. As a Live Chat Specialist you will be responsible for providing realtime assistance and support to our customers through online chat. This is a remote position allowing you to work from the comfort of your own home while still making a significant impact on our customers experience.
Responsibilities:

  • Engage with customers in realtime through online chat to provide support and assistance
  • Resolve customer inquiries issues and complaints in a timely and professional manner
  • Identify and escalate complex issues to the appropriate team members
  • Maintain a high level of customer satisfaction through effective communication and problemsolving skills
  • Document all customer interactions and follow up as needed

Qualifications:

  • Excellent written communication skills
  • Ability to multitask and prioritize in a fastpaced environment
  • Previous experience in customer service or a related field
  • Familiarity with live chat software and online customer support tools
  • Strong problemsolving skills and attention to detail
  • Ability to work independently and as part of a team

Job Tags

Similar Jobs

St. Clair County Community College

Community Choir Director Job at St. Clair County Community College

Job Description Community Choir Director TERMS OF EMPLOYMENT: Part-Time CLASSIFICATION: Contracted Salary: $3,000 per season - Fall, Winter, & Summer ( prorated with length of contract) FLSA STATUS : Salary/Exempt HOURS : Vary based on need, may ...

St. Joseph's Indian School

Entry Level Graphic Artist Job at St. Joseph's Indian School

 ...Job Description Summary of Position The Graphic Artist/Preflight Specialist I will provide layout and graphic design work for internal jobs. The specialist will take files through the preflight stage to the CTP Platesetter. This is a nonexempt position. Accountability... 

ASM Global

Marketing & PR Intren Job at ASM Global

Summary NRG Park is in the fast lane for opportunity and excitement. We are a one-of-a-kind premier facility with four major venues within one giant park. NRG Center (one million+ sq. ft. Convention Center), NRG Stadium (home of the Houston Texans and the Houston Livestock...

Lorco Petroleum Services

CDL B Local Tanker Truck Driver w/ HAZMAT and Tanker - Make $1,200/Week - Camden, NJ Job at Lorco Petroleum Services

Lorco Petroleum Services is currently hiring a CDL B Tanker Truck driver to make LOCAL deliveries for our Camden, NJ facility. Must Have...  .... Have a good sense of direction and the ability to interpret a map, minimizing the possibility of getting lost or traveling on... 

IKO Industries, Ltd.

Engineering Internship - Summer 2024 Job at IKO Industries, Ltd.

IKO Industries Ltd. is a market leader in the manufacturing of roofing and building materials. IKO is a Canadian owned and operated business with production facilities worldwide and has many years of unparalleled success in the roofing materials industry. Quality, integrity...