Become a Customer Service Representative, work from home, and set your own schedule while helping others!
If helping patients remain at home and receive care from their loved ones is a cause you feel inspired by, and you take satisfaction in making a positive impact on other people's lives, this flexible and fulfilling work from home opportunity may be just what you're looking for.
As a Customer Service Representative, you'll be answering calls on behalf of a client that provides payroll services for people who are in self-directed Medicaid programs. In these programs, patients who have Medicaid can hire the caregiver they choose. This client helps facilitate the payments to caregivers, ensuring that they receive compensation for taking care of their loved ones.
This remote, flexible opportunity pays independent contractors $13 per hour.
Contractors who join us for certification starting between December 2 nd and December 9th will be eligible to earn a lot of extra cash for the holidays! See ‘Pay and Perks' section below for details!
Essential Functions
About You
To support this client, you should have at least one year of customer service experience. You will also need strong computer skills and the ability to offer troubleshooting advice when appropriate. In addition, you will need:
Your Home Office Environment
To be a Customer Service Representative, you will need:
Where NexRep Contracts
NexRep contracts with people in 31 states. The only states we do not currently contract in are: AR, AZ, CA, CO, CT, DC, HI, IL, MA, MD, ME, MN, MO, NJ, NY, OR, RI, VT, WA, and WI. We do not currently contract with anyone outside of the US.
Flexible Hours of Operation
As a Customer Service Representative, you'll enjoy flexible scheduling, where you use a self-scheduling platform to select when you work and when you don't, within the client's hours of operation.
Hours of operation are Monday through Saturday, 8:00 AM to 08:00 PM ET. Please note that this third-party client requires that contractors service at least 20 hours per week. Also, due to Mondays and Fridays being particularly busy, the client is seeking contractors who can service some hours on those days. If you'd prefer to service fewer than 20 hours per week, or not to service any hours on Mondays and Fridays as an independent contractor, you're free to pursue a different opportunity within the NexRep Marketplace.
Pay and Perks
This flexible opportunity pays independent contractors $13 per hour . You will also be eligible to receive up to $300 in certification incentives after you successfully complete a two-week certification class and reach the following milestones:
*** Plus, all contractors who join us for certification starting between December 2 nd and December 9 th will be eligible to earn a lot of extra cash for the holidays! Here's the deal:
For each week you service between December 16 th and December 28 th , you'll be eligible for the following:
So, if you join us for the certification class starting on December 2nd and then service between 20 to 24 hours each of the two weeks from December 16 th through December 28 th , you will receive an additional $30 for each of those weeks, totaling $60!
And if you really want to make some extra cash for the holidays, join us for the certification class starting on December 2nd, service 30 or more hours each of the two weeks from December 16 th through December 28 th , and you'll receive an additional $160 for each of those weeks, totaling $320!
That's on top of the normal $13 per hour you will be able to invoice for!
Please note: This promotion is currently available only to contractors joining us for one of the certification classes starting between December 2nd and December 9th, and only applies to the two weeks between December 16 th and December 28 th .
Your remote, independent contractor status allows you to work in the comfort of your own home - or anywhere in the US you can meet the office requirements.
You'll enjoy significant savings in expenses related to transportation, clothing, childcare or eldercare, and food. You may also qualify for home office tax deductions, but you should consult with an accountant to determine eligibility.
In addition, you'll receive:
You'll also be able to take advantage of NexRep Perks, a program that recognizes the service provided by independent contractors to NexRep's clients and their customers via the NexRep Marketplace platform. With the NexRep Perks program, you'll have the opportunity to earn Perks points. As those points add up, you'll unlock access to Perks - exclusive discounts and savings on a variety of common expenses such as health and dental coverages, banking services, legal and technical support, and more!
Please note that NexRep is connecting independent contractors to exclusive discounts and savings opportunities and is not providing employee benefits nor establishing an employee benefit program. Each independent contractor makes their own decision whether to engage with a Perks Partner. NexRep receives no compensation in any form from the Perks Program.
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