Night shift Customer Service Representative Job at Mr. Rooter, Grandview, MO

bEV4Vmo2MUZQU1JEV0VoTmNtUWVIVkxISmc9PQ==
  • Mr. Rooter
  • Grandview, MO

Job Description

In 1970, David Duck started a plumbing company in Oklahoma City, Oklahoma known as Mr. Rooter Plumbing. Mr. Rooter® Plumbing grew because it earned a reputation for good work at a quality price and for caring about customers' homes. At Mr. Rooter, we love what we do, and we believe in it. It's not just plumbing to us, but a philosophy applied to every area of our lives. It's just the plumbing that's made us famous.

As a Customer Service Representative, you are a key member in upholding our service philosophy to provide the highest level of customer service. You are responsible for handling incoming calls and scheduling service calls to meet customer requirements. Exemplifying our code of values, you show respect and courtesy to all customers and employees.

If this position is for you, you are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day day-to-day basis.

Specific Responsibilities:
  • Receive incoming calls in professional and courteous manner
  • Prioritize and coordinate the scheduling of services
  • Coordinate delays in schedule with customers and service technicians
  • Use customer development techniques to solicit work through phone, email, mail and personal customer contacts
  • Perform other duties as needed which may include cross-training in related positions
Job Requirements:
  • Minimum two years admin experience
  • Strong written and verbal communication skills
  • Detail-oriented with strong data entry skills
  • Positive Attitude
  • Team player who can work independently
Benefits: Benefits package varies by location

We are actively interviewing for this position - Apply today and our hiring manager will follow up!

Compensation: $14.00 - $17.00 per hour

Plumbing isn't just about leaks, pipes, and gaskets. It's about people. Not just the people we help by providing quality plumbing services, but also the professionals doing those services themselves. Mr. Rooter Plumbing franchisees will treat you with the same respect and integrity that they treat their own friends and family, because at the end of the day, you can't serve customers well without a happy, motivated, and committed team. Creating a culture with an exemplary work ethic is just as important as plumbing, and it's part of everything Mr. Rooter Plumbing does.

*All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mr. Rooter Plumbing® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business. Mr. Rooter

Job Tags

Hourly pay,

Similar Jobs

Envy Studio LLC

Hair and Makeup Stylists Needed! Job at Envy Studio LLC

Envy Studio is in search of experienced stylists to join our tribe! We are looking for hair, makeup, and bridal stylists! If you are...  ...bnvied.net Instagram: Apply with Get.It Apply online or in person at our studio! We are located at 24 W King Street, Lancaster,... 

Deluxe Photo Company

Perfect for Students. Sales Photographer in the Restaurant.$15-40/hr Job at Deluxe Photo Company

Looking for an individual for a part/full-time position in a restaurant as a photographer/salesperson (equipment is provided). The schedule...  ...Friendly and Positive. - Professional appearance. - Ability to work with a variety of people. - Reliable form of transportation.... 

Data Nomad

Work From Home - Data Entry Clerk ( Remote) Job at Data Nomad

 ...the option to participate remotely or in person. This provides a great opportunity for you to earn extra income while working from the comfort of your home. Apply here Directly: Job Requirements: Show up at least 10 mins before the scheduled start time of the... 

Unison

Processor Job at Unison

 ...Fun Committee and Diversity, Equity, and Inclusion (DEI) Committee. About Us Unison is a San Francisco, CA and Omaha, NE based fintech company that is pioneering a smarter, better way to own your home. Until now, the only way to finance a home was by taking on debt.... 

General Dynamics Corporation

Information Management / eDiscovery Specialist Job at General Dynamics Corporation

 ...WILL MAKE AN IMPACT Manages and carries out project tasks for eDiscovery matters, including collections, processing, searching,...  ...resources Ability to build meaningful relationships with both remote and local members of your team in a hybrid environment Ability...