FT Member Support Specialist - Work From Home Job at Transcarent, Holyoke, MA

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  • Transcarent
  • Holyoke, MA

Job Description

[Customer Service / Fully Remote] - Anywhere in U.S. / Competitive pay / Medical, dental, and vision / 401k match / PTO - As a Member Support Specialist you'll: Deliver high-quality, frontline customer support to agreed-upon service levels; Create phenomenal member experiences to ensure retention by quickly and clearly addressing questions via chat, phone and email; Efficiently review customer contacts and provide actionable insights that drive process improvements to enhance customer experience and eliminate friction-causing roadblocks; Become a subject matter expert on Transcarent products, services, policies, processes and workflows...Hiring Fast >>

Job Tags

Work from home,

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