Job Description

Job Description

Job Description

Job Title

Franchise District Manager- West

Company Overview

Welcome to Streamline Brands, where we enable a lifetime of water safety & opportunity by teaching the joy & skill of swimming. At Streamline, our people are our greatest asset, and we are committed to our cultural core of innovation, opportunity and seeing our aspirational workforce reach new heights. As the #1 nationwide provider for swim schools, we operate over 180 locations that date back as far as 40 years ago. Our team is dedicated in delivering the best curriculum combined with the best experience for our customers and our employees. Swimming is a life skill. We are seeking a highly experienced and motivated sales and operational leader to manage a team in a district.

Job Summary

As Franchise District Manager, you will be responsible for overseeing the revenue and operations of our franchise locations in California, Oregon, Washington, Idaho, and New Mexico. You will form great relationships with 8-12 franchisees and will cover 40-50 schools. You will play a crucial role in exceeding financial targets while ensuring the consistent implementation of our company culture and standards. You will strive to drive operational excellence while fostering a culture of continuous improvement. This position requires regular travel, strong leadership skills, and effective communication with various leaders in the organization.

Responsibilities

• Build great relationships with our franchisees.
• Accelerate revenue growth by providing a great end-to-end customer experience and driving effective sales strategies.
• Effectively consult franchise owners on P&L opportunities.
• Oversee operational performance within the district.
• Provide on demand and scheduled operational support based on immediate needs.
• Develop and implement annual plans to achieve financial targets, improve customer satisfaction, and drive customer retention.
• Ensure compliance with all Streamline Brands standards and processes.
• Monitor key performance indicators (KPIs) and implement corrective actions as needed to achieve business goals.
• Serve as point of escalation for facility, back-office support, and customer related issues.
• Manage budgets and financial performance for the west region.

Qualifications

• Experience managing or overseeing multi-unit operations.
• Franchise experience is a plus.
• Proven track record of achieving financial targets, improving customer satisfaction, and driving employee engagement and retention.
• Abstract and critical strategic thinking
• Demonstrated ability to lead and develop high-performing teams.
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
• Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with key stakeholders.
• Ability to travel up to 50% of the time.

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