DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America’s First Smart Network™. Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile and Gen Mobile.
The Wireless Customer Service Representative role is part of a team that is based out of our cutting edge Bluefield facility and will be amongst the first to experience our latest state-of-the-art wireless technology. Post-training production schedule may include a rotation of at-home and onsite work based on performance and business needs.
You will have the opportunity to become a subject matter expert in the Bluefield location and build excitement around the latest wireless developments. Collaborating with your team on-site will allow you to expand your professional network and create future career opportunities.
As a part of the Customer Experience Team (CXO), you will be the voice of the company to our customers. This team focuses on resolving customer issues, preventing future problems, and promoting our services, while listening, connecting and caring for the customer through voice and chat interactions. Team members maintain strong knowledge of our wireless products, accessories and pricing plans. Your mission is to be one of the best customer support advocates in the industry.
Tasks and Responsibilities
Team members are responsible for providing quality customer service as well as activation and technical support. Other responsibilities include:
All candidates must have
Ideal candidates will have
What’s in it for you?
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
By applying, you consent to your information being transmitted by Jooble to the Employer, as data controller, through the Employer’s data processor SonicJobs.
See Dish Network LLC Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
...Required Skills: Experienced on Workday Payroll Configuration with end to end implementation experience. Cross-functional dependencies and business readiness are articulated with quality execution. Experience in Compensation configuration, US payroll processing...
Who We AreTacoma Community College is a public two-year institution that serves a diverse population of approximately 14,000 students. We embrace our identity as a community college and strongly encourage applications from candidates who recognize and honor the important...
We seek to hire a creative, ambitious Interior Designer I who shares our commitment to design excellence, sustainability, and innovation. You will join a team of interior designers and architects working in a multi-discipline, collaborative, and engaging team-based environment...
...This is a remote postion is for Docusign CLM Solution Architect Remote - US. Summary:We are seeking a DocuSign CLM Solution Architect to lead the design and architecture of DocuSign CLM solutions and play a key role on projects with enterprise clients. This person will...
...Job Description Job Description Posit ion Title: Parts Counter Specialist Reports To: Parts Branch Manager Exempt/Non-exempt: Non-exempt Union (Y/N): No Location(s): Woburn, MA ******STARTING PAY $25.00- HIGHER STARTING PAY FOR MORE EXPERIENCE*****...