Customer Service Insurance Representative Job at Firefighter Insurance Services, Tempe, AZ

a1UxV2pxMUhOQ05NVUVwRGRtY2VFVkhBSUE9PQ==
  • Firefighter Insurance Services
  • Tempe, AZ

Job Description

Job Description

Job Description

This is a remote position. Candidates must reside in the state of Arizona, Nevada, Texas or Washington.

Firefighter Insurance Services has deep roots in the fire industry. We were founded by a 3rd generation retired California firefighter and we know the Fire Family better than anyone!

The Customer Service Representative is responsible for servicing all clients which may include but limited to the following: new business and re-markets, providing prompt, accurate and courteous service to customers and carriers.

Typical Responsibilities:

  • Providing legendary service by supporting the client, uncovering needs, and referring clients to the sales team when applicable.
  • Processing all servicing related requests (e.g. video, text, chat, calls) from prospects and clients pertaining to coverage, renewals, loss ratios, claims, new business, remarkets and additional lines of coverage in a timely manner.
  • Conducting coverage reviews and recommending changes and/or additional lines of business.
  • Processing change requests as required by the carrier.
  • Adhering and remaining in compliance with rules, regulations, policies, and procedures across all carriers.
  • Processing daily incoming and outgoing mail.

Basic Qualifications:

  • Education: High School Diploma or GED.
  • Licenses: Property/Casualty license and Health & Life license.
  • Broad based knowledge of Insurance Agency practices and procedures.
  • Current knowledge of insurance coverages, exposures and their available markets.
  • Current knowledge of underwriting guidelines, rating systems and processing requirements for carriers.

Firefighters Insurance Services is an Equal Employment Opportunity employer. We do not discriminate based upon race, color, religion, age, gender, marital status, physical or mental disability, medical condition, pregnancy, sexual orientation, gender identity or expression, national origin, veteran status, genetic information, or any other status protected under federal, state, or local law. Firefighters First Federal Credit Union is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources at [email protected].

Job Tags

Local area,

Similar Jobs

Basons Diagnostics

Mobile Phlebotomist Job at Basons Diagnostics

 ...Job Description: We are currently seeking a Mobile On-Call Phlebotomist to join our team. This position requires flexibility and rapid...  ...driver's license,car Insurance and reliable transportation to travel between different locations. Must be available to start in... 

Fud

Work from Home | Instructor | Content Creator | Expert Job at Fud

 ...We are looking for a Work from Home Expert to conceptualize and create engaging content for our community. If you love following trends and...  ...marketing, graphic design, and more E-Commerce including Amazon, Shopify, and your own online store Reselling and... 

Muv Fitness - South Carolina

Housekeeping/Clean Team Morning shift Job at Muv Fitness - South Carolina

 ...Job Description Job Description Housekeeping/Clean Team - Morning shift Part Time Monday through Friday 8:00am-1:00pm Position Description: Responsible for maintaining the cleanliness of equipment and ensure it is sanitized. Sweeps, dusts, mops scrubs... 

HarmonyCares

RN Case Manager Job at HarmonyCares

 ...Overview HarmonyCares is one of the nations largest home-based primary care practices. HarmonyCares is a family of companies all dedicated to providing high-quality, coordinated health care in the home. This includes HarmonyCares, HarmonyCares Medical Group, HarmonyCares... 

ProCare Therapy

Special Education Teacher Job at ProCare Therapy

 ...Job Description Job Description Minimum 1+ years special education experience required. LBS1 Teacher Location: Pingree Grove, IL Position Type: Full-Time Responsibilities: Develop and implement individualized education plans (IEPs). Provide direct...