ABOUT US:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
This job is responsible for conducting routine analysis, research, and investigations in diversified compliance operations aligned to the bank’s Financial Crimes Enterprise Policy and the Financial Crimes Global Standard. Key responsibilities include executing against regulatory requirements and economic sanctions compliance practices, understanding and anticipating inherent risks to the business, and building and maintaining business relationships.
This is a bilingual call center role within Consumer Anti-Money Laundering (AML) Operations in the Know Your Customer (KYC) Call Center.
RESPONSIBILITIES
REQUIRED QUALIFICATIONS:
SKILLS:
• Data Collection and Entry
• Data Quality Management
• Adaptability
• Analytical Thinking
• Critical Thinking
• Interpret Relevant Laws, Rules, and Regulations
• Research Analysis
• Collaboration
• Decision Making
• Problem Solving
• Quality Assurance
• Customer and Client Focus
• Innovative Thinking
• Oral Communications
• Prioritization
Shift:
1st shift (United States of America)Hours Per Week:
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