Job Description

Job Description

Job Description

JOB PURPOSE:

The Community Health Worker (CHW) is a part of an inter-disciplinary clinical care team who helps increase access to health services for people through outreach, encouraging engagement, education, and peer support.

The CHW is responsible for helping patients and their families to navigate and access community services, other resources, and adopt healthy behaviors. The CHW supports providers through an integrated approach to care management and community outreach. CHW provides social support and informal counseling, advocates for individuals and community health needs, and provides services such as health care navigation.

Essential Job Functions include, but are not limited to:

1. Satisfies Core Competencies

· Accepts responsibility for meeting the standards of the professional, ethical, and relevant legislated requirements.

· Knowledgeable of Federally Qualified Health Center (FQHC) standards of care and requirements.

· Responsible for functioning according to organization privileges.

2. Patient Navigation and Engagement

· Responsible for establishing trusting relationships with vulnerable patient populations and healthcare providers

· Assist patients to navigate healthcare and social service systems

· Provide ongoing follow-up, basic motivational interviewing and goal setting with patients/families

· Offers community outreach and health education to individuals & groups; links community members to health & social services, and engages in inter- and intra- agency collaborative efforts to improve individual & community health

· Work closely with medical and behavioral health providers to help ensure that patients have comprehensive and coordinated care plans

· Engages in intra- and inter-agency collaboration by coordinating patient care across health systems and navigating community resources and advocates for patients and community members

· Provides community health education and outreach to inform individuals, families and local agencies about health and wellness service; assists with health fair events• Act as a patient advocate and liaison between the patient/family and community service agencies

· Ensure cultural competence among healthcare providers serving vulnerable populations

· Provide culturally appropriate health education on topics related to chronic disease prevention, mental health and substance use

· Address social determinants of health

3. Documentation and Reporting

· Record patient care management information in the EHR and other software

· Collect data and relay information to stakeholders to inform programs and policies

Required Education:

· High School Diploma or equivalent

· Certification in Basic Life Support

· Community Health Worker training certificate must be obtained within 6 months of hire

Skills, Licensure, and Knowledge Requirements

· The ability to work with others as a team in a collaborative effort to achieve a common goal or task in and effective and efficient way.

Physical Demands :

The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

· While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear, and use hands and fingers to operate a computer and telephone keyboard reach.

· Specific vision abilities required by this job include close vision requirements due to computer work.

· Light to moderate lifting is required.

Work Environment:

The work environment characteristics described here are representative of those the employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

· Moderate noise (i.e., business office with computers, phones, and printers, light traffic).

· Ability to work in a confined area.

· Ability to sit at a computer terminal for an extended period.

Travel or Special Requirements:

Driving during the workday, as well as local or out-of-state travel, may be required to perform job duties.

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