Job Description

About the Company:

Work & Social is a premier luxury coworking and office space and private social club based in North Raleigh. With over 40 private offices, flexible desk workspaces, meeting and training rooms, Work and Social caters to entrepreneurs, small businesses, and established business leaders. Along with its professional and productive environment, Work & Social is located within Car Space, which offers a full-service cocktail bar, a museum-style car gallery, and event space for individual and corporate members to network, host and socialize. Work & Social also provides amenities such as high-speed internet, a podcast recording studio, a Peloton fitness studio, free beer and prosecco for members, racing simulators, and private meeting rooms.

About the Position:

Raleigh Work & Social is looking for a proactive and service-oriented Community Associate to be the face of our coworking space, ensuring a welcoming and seamless experience for our members and guests. This role is essential in maintaining the high standards of our space, fostering a vibrant community, and ensuring daily operations run smoothly. From managing front desk responsibilities and assisting with sales to coordinating events and maintaining facility upkeep, the Community Associate plays a crucial role in shaping the member experience. This is a great opportunity for someone who thrives in a dynamic environment, enjoys problem-solving, and takes pride in providing excellent hospitality.

Main Responsibilities

A Day at Raleigh Work & Social

The Community Associate is responsible for a mix of daily, weekly, and monthly tasks that contribute to the overall success of the space. Key duties include:

✅ Daily Responsibilities:

• Greet and check in members and guests, creating a welcoming atmosphere.
• Oversee facility operations, including door access, lighting, and temperature controls.
• Maintain workspace cleanliness and organization, including meeting rooms and common areas.
• Ensure all technology (Wi-Fi, printers, TVs, racing/golf simulators) is functioning properly.
• Restock coffee, snacks, and office supplies.
• Provide member support, including handling inquiries, troubleshooting minor issues, and fostering connections.

✅ Weekly & Monthly Responsibilities:

• Host tours for prospective members and assist with onboarding new tenants.
• Organize and support community events to enhance member engagement.
• Conduct audits of keycards, emergency supplies, and maintenance needs.
• Liaise with vendors and cleaning services to ensure high-quality standards.
• Provide feedback and collaborate with the General Manager on performance updates.

✅ As-Needed Responsibilities:

• Assist with member move-ins and move-outs, ensuring a smooth transition.
• Support sales efforts by answering inquiries and providing workspace recommendations.
• Help manage event logistics, including vendor coordination and on-site support.
• Troubleshoot facility issues, coordinate repairs, and address emergency situations as needed.
• This is an exciting role for someone who enjoys a mix of hospitality, operations, and community engagement. If you love working with people, staying organized, and being part of a fast-paced, high-energy environment, we’d love to hear from you!

Compensation:

Your actual base compensation will depend on your work experience, job-related knowledge, skills, and professional qualifications. Annual bonuses and pay increases are grated upon performance.

Job Type: Full-time or Part Time

Pay: $15.00-19.00 per hour

Expected hours : 20-40 per week

Schedule : Evening Shift 12pm-8:30pm

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