Job Description

As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specialized in Banking, Finance, and Financial Services. Through our core human values – proximity, teamwork, diversity, excellence – our 850 expert consultants, hailing from 35 different nationalities, collaborate across 13 international offices: Paris, Lyon, New York, Montreal, London, Brussels, Luxembourg, Geneva, Lisbon, Porto, Casablanca, Madrid and Singapore.

Context

We are looking for an experienced Application Support Analyst to join a global financial organization, supporting critical front-office and back-office applications. The ideal candidate is proactive, detail-oriented, and thrives in high-pressure environments.

Responsibilities

• Provide 2nd level support for production systems, ensuring stability, performance, and issue resolution.
• Troubleshoot application and infrastructure issues; follow escalation and incident management protocols.
• Document technical processes and share knowledge within the global support team.
• Liaise with internal stakeholders to improve reliability and performance of systems.
• Participate in handovers, daily status meetings, and ensure seamless global support coverage.
• Occasional out-of-hours and weekend support may be required.

Skills & Experience

• Minimum 5 years in application support in a financial environment, ideally within a global, follow-the-sun support model.
• Strong expertise in GMI core modules (e.g., COPYFDC, BOFSET1C, BMERGE).
• Proficient in RPGLE, CLLE, SQLRPGLE, and IFS.
• Solid experience with SQL, Linux, and scripting (Shell, Python).
• Hands-on with cloud environments (Azure preferred), containers (Docker, Kubernetes), and monitoring tools (ELK stack).
• Good understanding of trading and clearing systems.
• Familiarity with APIs, microservices, and managed services (e.g., AKS, KeyVault, Postgres).

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